News Releases

• 
  16 Apr 2018

  Times are changing: more services and new journeys in Southeastern’s May timetable

  • Southeastern launches new timetable on Sunday May 20
  • Major changes to train times 
  • More services and new journey opportunities for many stations
• 
  03 Apr 2018

  Southeastern sets out gender pay statistics

  At Southeastern, we’re committed to diversity and inclusion in our workforce, and are working hard to improve the gender balance at all levels within our business.

• 
  29 Mar 2018

  Need a seat? Southeastern calls on passengers who need one to apply for Priority Seating Cards and Badges

  Do you need a seat on the train, but don’t want to ask someone else to give up their seat? Southeastern has already issued hundreds of Priority Seating Cards – but wants as many as possible of its passengers who have a need for a card to apply for one.

• 
  26 Mar 2018

  Southeastern introduces Ticket Machine Price Guarantee

  On March 21, Southeastern introduced a Ticket Machine Price Guarantee, which means that, if you purchase a ticket from one of our ticket vending machines (TVMs), but find that you’re then able to find the same ticket elsewhere for a lower price, we’ll refund the difference.

• 
  26 Mar 2018

  Southeastern and Network Rail confirm scope of independent investigation into Lewisham disruption

  Southeastern and Network Rail have today (23 March) confirmed the remit and scope of their joint, independently-chaired investigation into disruption to rail services in the Lewisham area, following severe weather on Friday 2 March.

• 
  13 Mar 2018

  Orpington station celebrates 150-year milestone

  On Friday 9 March Southeastern celebrated Orpington’s 150^th birthday with a ceremony to mark the station’s rich history.

• 
  09 Mar 2018

  Women risk missing out on rail plan jobs boost, warns Southeastern

  Women could miss out on a jobs boost that will see 100,000 job opportunities across Britain’s railway by 2027, Southeastern has warned today (Friday 9 March 2018) as the Rail Delivery Group publishes a new national survey revealing 81% of women in Britain have never considered working in the rail industry.

• 
  06 Mar 2018

  Southeastern rolls out free on-train WiFi

  • Free WiFi now available on Southeastern trains
  • Two-thirds of trains already fitted, and the remainder to be completed by June 2018
  • Part of a £78 million programme of investment to improve passengers' experience while travelling with us
• 
  05 Mar 2018

  Disruption at Lewisham - Friday 2 March

  • We'd like to apologise to passengers delayed on Friday 2 March, especially those stranded on crowded trains
  • Severe weather and ice affected the power supply to our trains, and these delays were compounded by passengers evacuating trains onto the tracks, against the advice of railway staff and the Police
  • Southeastern and Network Rail will be launching an independently-chaired investigation
  • We want to hear from passengers who were on the stranded trains, and will be providing additional compensation
• 
  05 Mar 2018

  Normal timetable resumes from Monday 5 March

  • Southeastern to resume normal weekday timetable on Monday 5 March, after a week of extreme weather
  • Many of our trains have been damaged by the icy conditions last week
  • For a few days, some services will be formed of fewer carriages than usual, some will be formed of different train types, and there may be some short-notice cancellations
  • We advise passengers to check before they travel
  • Any passengers affected by delays between Tuesday 27 February and Friday 2 March can receive double the normal value of Delay Repay compensation