News Releases

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  25 Oct 2023

  Southeastern to introduce automated train inspection technology

  • Contract signed with Siemens Mobility and Eversholt Rail for innovative Automated Vehicle Inspection (AVI) programme
  • Fully integrated and technically advanced, the new data-driven system will help to improve safety, performance and maintenance efficiency
  • System to be installed at Ramsgate train maintenance facility where joint project team will be based
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  10 Oct 2023

  Better journeys promised as Southeastern sets out progress on train upgrades

  • 12 more Class 707 ‘City Beam’ trains join Southeastern – new to the Metro area
  • Upgrade of Mainline Class 375 fleet nears completion
  • Refurbishment of Class 395 Highspeed fleet now underway
  • Procurement exercise looking at trains for the future
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  08 Sep 2023

  Rail Minister officially opens Thanet Parkway station as Southeastern and Network Rail prepare to welcome customer number 10,000

  • The Rail Minister Huw Merriman has formally opened Thanet Parkway, Kent’s first new railway station in eight years
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  30 Aug 2023

  Wheely good news as Southeastern opens six new secure cycle hubs across Kent to encourage greener travel

  • All-electric train operator encourages active and sustainable travel with a raft of new bike hub openings
  • Secure key-fob entry facilities for customers at Birchington-on-Sea, Folkestone Central, Dover Priory, Marden, Walmer and Westgate-on-Sea
  • Lower fees for all new hubs and now just £5 for a 3-month subscription at Birchington-on-Sea, Marden, Walmer and Westgate-on-Sea
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  18 Aug 2023

  Southeastern upgrades all accessible toilets at stations to be 'Stoma Friendly'

  • Colostomy UK calls for all train companies to make accessible toilets 'Stoma Friendly'
  • Accessible toilets at Southeastern stations across our network are have been upgraded to help people change their stoma bags without hassle or embarrassment
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  14 Aug 2023

  Britain’s fastest passenger train gets a makeover

  • First train in £27 million refurbishment project re-enters passenger service
  • The Class 395 Highspeed fleet travels at 140mph and connects London St Pancras International with Ashford, East Kent and Medway
  • Upgrade part of train operator’s plan to deliver its best ever customer experience which involves a refresh of existing trains or new trains introduced to Southeastern
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  31 Jul 2023

  Thanet Parkway station opens to rail customers

  • Kent’s first new station in eight years, improving rail connectivity between East Kent, London and the wider south-east region
  • Introductory free parking offer for Thanet Parkway customers
  • Station offers new connections for leisure journeys in East Kent
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  24 Jul 2023

  Going for Gold - Southeastern Apprenticeship scheme recognised

  • Southeastern achieves prestigious Gold Standard in the Investors in People Assessment for Apprenticeships  
  • Southeastern also listed at Number 68 in the Apprenticeship Employers Top 100
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  18 Jul 2023

  Check before you travel this week: limited Southeastern service on Thursday 20, Saturday 22 and Saturday 29 July due to strike action

  • Further strike action due to take place this week and next
  • Southeastern advising customers to please check before they travel
  • Trains will start later on Friday 21 July – from 06:00
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  05 Jul 2023

  Consultation opens on Southeastern moving staff from ticket offices to provide face-to-face support for customers

  • London TravelWatch leading consultation to which people are asked to respond by 26 July 2023  
  • Planned changes in first phase of consultation published today at stations and on Southeastern’s website 
  • Knowledgeable Southeastern employees with in-depth ticket and railway knowledge will provide more face-to-face support to customers