News Releases

• 
  08 Sep 2023

  Rail Minister officially opens Thanet Parkway station as Southeastern and Network Rail prepare to welcome customer number 10,000

  • The Rail Minister Huw Merriman has formally opened Thanet Parkway, Kent’s first new railway station in eight years
• 
  30 Aug 2023

  Wheely good news as Southeastern opens six new secure cycle hubs across Kent to encourage greener travel

  • All-electric train operator encourages active and sustainable travel with a raft of new bike hub openings
  • Secure key-fob entry facilities for customers at Birchington-on-Sea, Folkestone Central, Dover Priory, Marden, Walmer and Westgate-on-Sea
  • Lower fees for all new hubs and now just £5 for a 3-month subscription at Birchington-on-Sea, Marden, Walmer and Westgate-on-Sea
• 
  18 Aug 2023

  Southeastern upgrades all accessible toilets at stations to be 'Stoma Friendly'

  • Colostomy UK calls for all train companies to make accessible toilets 'Stoma Friendly'
  • Accessible toilets at Southeastern stations across our network are have been upgraded to help people change their stoma bags without hassle or embarrassment
• 
  14 Aug 2023

  Britain’s fastest passenger train gets a makeover

  • First train in £27 million refurbishment project re-enters passenger service
  • The Class 395 Highspeed fleet travels at 140mph and connects London St Pancras International with Ashford, East Kent and Medway
  • Upgrade part of train operator’s plan to deliver its best ever customer experience which involves a refresh of existing trains or new trains introduced to Southeastern
• 
  31 Jul 2023

  Thanet Parkway station opens to rail customers

  • Kent’s first new station in eight years, improving rail connectivity between East Kent, London and the wider south-east region
  • Introductory free parking offer for Thanet Parkway customers
  • Station offers new connections for leisure journeys in East Kent
• 
  24 Jul 2023

  Going for Gold - Southeastern Apprenticeship scheme recognised

  • Southeastern achieves prestigious Gold Standard in the Investors in People Assessment for Apprenticeships  
  • Southeastern also listed at Number 68 in the Apprenticeship Employers Top 100
• 
  18 Jul 2023

  Check before you travel this week: limited Southeastern service on Thursday 20, Saturday 22 and Saturday 29 July due to strike action

  • Further strike action due to take place this week and next
  • Southeastern advising customers to please check before they travel
  • Trains will start later on Friday 21 July – from 06:00
• 
  05 Jul 2023

  Consultation opens on Southeastern moving staff from ticket offices to provide face-to-face support for customers

  • London TravelWatch leading consultation to which people are asked to respond by 26 July 2023  
  • Planned changes in first phase of consultation published today at stations and on Southeastern’s website 
  • Knowledgeable Southeastern employees with in-depth ticket and railway knowledge will provide more face-to-face support to customers 
• 
  29 Jun 2023

  Clear, consistent, correct and concise: Innovation in Southeastern’s customer information recognised at Railway Innovation Awards

  A programme of improvements to customer information have not only benefited Southeastern train passengers but have had a much wider benefit to the whole rail industry.

• 
  23 Jun 2023

  Kent-born trailblazer Verena Holmes honoured with train naming on International Women in Engineering Day as Southeastern looks to boost number of women in engineering roles

  • Honour marks International Women in Engineering Day on 23 June 2023 as Southeastern raises awareness of careers for women in engineering and technical roles
  • Verena became the first female member of the Institution of Mechanical Engineers (IMechE) and Society of Locomotion Engineers
  • Train naming ceremony held at Cannon Street station attended by Verena’s great niece, Caroline Yardley