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News Releases
215 news releases found, showing page 4 of 22
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25 Jun 2024Southeastern uses new technology to reunite more customers with lost property
- Digital system makes it easier for customers to report and track lost items
- 78% increase in items being reunited with their owners in three months
- Trumpets, accordions and a prosthetic leg among the more unusual items left behind
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13 Jun 2024Southeastern becomes first rail operator to offer leave to kinship carers
- Part of a wider commitment to support our workforce across Kent, East Sussex and London
- Kinship care is when a child lives with a relative or close family friend
- New policy introduced following feedback from a colleague who became a kinship carer
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28 May 2024Improved Southeastern timetable launches on 2 June
- The changes will mean less waiting time on platforms, improved punctuality, and more space on the busiest services.
- New timetable designed based on journey data and feedback from customers to provide a better, more reliable, and sustainable railway.
- Longer trains and additional services will make it easier for customers to explore destinations across the south-east this summer.
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15 May 2024Southeastern announces major step towards multi-million-pound improvement in Metro train fleet
- Southeastern is inviting the rail industry to provide new or upgraded trains for Metro services.
- Current fleet provides more than 900 services and tens of thousands of journeys every day between parts of Kent and south-east and central London.
- This could be the largest investment in the Southeastern network since the introduction of the highspeed service in 2009.
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13 May 2024Southeastern collaborates with local artists to showcase destinations in Kent
- Six posters showcase some of the county’s most popular destinations.
- Southeastern's supported two local artists as part of its commitment to become a more sustainable railway.
- Extra services and longer trains will make it easier for customers to reach the coast.
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08 May 2024New secure cycle hub opens at Swanley station
- The facility holds up to 56 bikes and has electric charging points, a tyre pump and a cycle repair stand.
- Part of Southeastern's work to become more sustainable by making it easier for customers to cycle to the station.
- 29 bike hubs are now open across the Southeastern network.
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19 Apr 2024Customer improvements for 112 Southeastern trains now complete
· Every Class 375 train fitted with at-seat power to make working and browsing easier on the move.
· New, energy efficient lighting also added.
· The 375s refresh is part of a wider multi-million-pound programme to improve, upgrade or replace more of the Southeastern fleet.
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09 Apr 2024Southeastern unveils accessibility improvements to app and online journey planner
- Updated journey planner will make it easier for all customers to make informed choices about their journeys
- Improvements build on Southeastern's rail industry leading passenger assistance service
- New features are now live on the Southeastern app and online journey planner
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03 Apr 2024Southeastern confirms extremely limited service on 8th April
- ASLEF strike action on 8th April will severely impact Southeastern services.
- Most of the operator’s routes and stations will be closed and there are no replacement buses.
- Customers asked not to travel as there will be severe disruption, long queues and extended journey times.
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13 Mar 2024Southeastern unveils updated timetable for customers across south-east London, Kent and parts of Sussex
- Southeastern will be updating its timetable from Sunday 2nd June
- Updated timetable means better spacing of services, less waiting time on platforms and extra capacity where it is needed most
- Full details are available on the Southeastern website and services are now available in online journey planners