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04 Feb 2023

Southeastern Timetable: We’re listening and taking action

Southeastern Timetable: We’re listening and taking action: Networkers at London Bridge

Our recently-introduced timetable is intended to provide our customers with a service based on changing demand but we’re sorry its implementation hasn’t gone as we planned. We’ve listened and we’re taking action to make things better.  

Additional and amended services to tackle overcrowding and reflect increased demand

 Since 30th January:

 Two additional services have been put in place: the 1736 and 1805 from Cannon Street to Orpington

From 13th February:

  •  An additional service will run at 0733 from Crayford to Charing Cross
  • The 0709 Strood to Charing Cross will run non-stop between New Eltham to London Bridge
  • What’s currently the 0854 service Tonbridge to Cannon Street will depart at 0905 and run to Charing Cross – reducing crowding on earlier trains (like the 0740 Ramsgate to Charing Cross) and making it possible to travel on this service with an off-peak ticket
  • Two trains will start slightly earlier than originally timetabled (with the same arrival time in Tunbridge Wells), to help our network run with fewer delays through key junctions:
      • 0547 Hastings to Charing Cross will now start at 0543
      • 0624 Ore to Cannon Street will now start at 0621

More Capacity

From 13th February:

These services will consist of longer trains so they have more space for customers:

  • The 06:24 from Ore-London Cannon Street
  • The 07:15 from Margate to London St Pancras
  • The 18:29 from London Charing Cross to Ramsgate

To avoid delays and move capacity to where it’s most needed , these trains will no longer shorten/lengthen at Ashford/Tunbridge Wells and will be made up of 12 carriages for their entire journey:

  • 1510 Ramsgate to Charing Cross 
  • 1659 Charing Cross to Ramsgate
  • 1729 Charing Cross to Ramsgate

Together, and having heard your feedback, Southeastern and Network Rail are taking action to make sure your service is the standard you rightly expect of it. We’ve got more work to do and we’ll keep you up-to-date on further changes and we’ll keep listening.

Contact information

Southeastern Press Office

0330 095 9091

press.office@southeasternrailway.co.uk

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