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12 Oct 2018

#StationsDay celebrates landmark investment in Kent’s railway stations

#StationsDay celebrates landmark investment in Kent’s railway stations: Strood Station

Southeastern helps mark the rail industry's first ever National Stations Day, as research reveals that National Stations Improvement Programme (NSIP) improvements at Snodland have meant that passenger numbers have increased by around 30%, helping to improve the connectivity between the town centre and the station.


*Embargoed until 00:01 on Monday 15 October 2018*

Southeastern is today showcasing the newly upgraded stations at Strood, Snodland and Rochester to mark the first ever #StationsDay, a day which celebrates the £5.2billion investment to regenerate Britain’s rail stations.

These are just some of the hundreds of small and medium sized stations that have been improved across the UK since 2009.

Further private and public investment from the railway is being spent to improve another 178 stations across Britain by the end of 2019.

This includes, Strood where a new station building and footbridge has recently been completed, Snodland where the station building was refurbished and Rochester where an entirely new station was opened in 2015.

At Snodland, National Stations Improvement Programme (NSIP) investment has meant that passenger numbers have increased by around 30%, as it helped to improve the connectivity between the town centre and station.

Station investment is a central part of the rail industry’s long-term plan to change and improve.

The unprecedented plan details billions of pounds of private and public investment into the railway and includes commitments to spread opportunity and boost local communities.

Working in partnership as one railway, this plan is transforming stations into vibrant community hubs and maximising the economic benefits that the railway delivers for Kent and the Southeastern network.

David Statham, Managing Director, Southeastern said:

“We’re delighted to be playing our part in celebrating the revitalisation of Kent’s stations and the surrounding area. When a station is revamped it stimulates the whole local community and working with our colleagues in Network Rail we are delivering better stations across the region.”

Robert Nisbet, Regional Director of the Rail Delivery Group which represents the rail industry, said:

“Stations are the beating hearts of local communities. Working together in partnership, the rail industry is delivering unprecedented investment to improve these stations as part of our long-term plan to change and improve.”

Rail Minister and Member of Parliament for Orpington, Jo Johnson, said:

“This government is investing in the most significant upgrade of the UK rail network since Victorian times, spending over £48bn over the next five years to upgrade and build brand new stations across the network. 

“This is delivering huge benefits for passengers at major stations including Liverpool Lime Street, London Bridge and Derby, as well as investment in five new stations. In July we also announced that we will invest £300m up to 2024 to improve access at selected stations, ensuring our rail network is open to everyone.”

Contact information

Southeastern Press Office

0330 095 9091

Notes to editors

Notes to Editors:

  • The Rail Delivery Group (RDG) brings together the companies that run Britain’s railway into a single team with one goal - to deliver a better railway for you and your community.
  • £5.2bn will be invested in stations across the UK as part of the rail industry’s long term plan to change and improve which can be read here.
  • There are over 2,500 stations in the UK
  • The top 20 stations each have over 60,000 entries and exits each day
  • Busiest station is London Waterloo with over 250,000 entries and exits each day
  • Over 150 stations have more than 10,000 entries and exits each day
  • Over 85% of the population live within five kilometres of a railway station
  • Recent research by the Rail Industry Association (RIA) recent study ’Value of Rail’ (Feb 2018) also showcased that station retailers and caters sold £2.3 billion of goods and services in 2016 and is associated with 27,600 jobs.
  • £36m has been invested in station improvement projects across the country as part of the National Stations Improvement Programme (NSIP) over the last two years.
  • It has been estimated that the value of the railways to our economy is £10.4 billion a year with stations being essential to realising this value.

Figures from the Steer Davies Gleave/RDG report

Local statistics

  • In Snodland in Kent, National Stations Improvement Programme (NSIP) rail improvements have meant that passenger numbers have increased by around 30%, as it helped to improve the connectivity between the town centre and station.
  • In Twickenham, the NSIP upgrades that took place for the Rugby World Cup helped to improve visitors world cup experience and has resulted in its daily 6 million passengers awarded the station a 21% increase in satisfaction.
  • Bognor Regis’ refurbishment has allowed the station to act as a catalyst for the revitalisation of the town with a creative digital hub with ultra-fast internet connect for start-up businesses located in part of the station
  • South Western Railway has announced plans to invest £90 to enhance station facilities including 1,500 extra car parking spaces and 280 new benches.
  • Chelmsford’s regeneration has improved customers satisfaction with the quality of shops, eating and drinking facilitates, allowing the station to feel more welcoming to visitors reflect the councils plan to transform the station inline with its ambitions for the city.
  • Newcark Castle’s refurbishments meant it saw 750,000 users in 2016/17, a 31% increase on previous years and by working with the Railway Heritage Trust, the station received the Railway Heritage Operational Enhancement Award in recognition of the sensitive transformation achieved.
  • Lincoln’s refurbishment saw a new cycle hub introduced which is supporting the city’s ambitions to encourage cycling and a more healthy lifestyle
  • Harrogate’s upgrade as provided significant improvements to the feeling of safety and security at the station through much improved lighting and modern CCTV and Customer Information Screens.
  • Ainsdale’s refurbishment received input from local people to ensure it meet their needs and as a result saw the station maintain its eco-friendly status having LED lighting, energy usage board, metered rainwater harvesting and solar panels installed.
  • Colwyn Bay in Wales redevelopment has ensured the station is accessible to everyone by introducing step-free access. Research for the Department for Transport by Steer Davies Gleave with WSP on the value of step free access provided evidence on the wider benefits of investment inaccessibility in economic terms, the Benefit Cost Ration could be as high as 11.3.


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