To check if you can claim a refund please contact our Customer Services team by writing to us, including copies of any tickets bought.
Southeastern
26 Mar 2018
Southeastern introduces Ticket Machine Price Guarantee
On March 21, Southeastern introduced a Ticket Machine Price Guarantee, which means that, if you purchase a ticket from one of our ticket vending machines (TVMs), but find that you’re then able to find the same ticket elsewhere for a lower price, we’ll refund the difference.
