To check if you can claim a refund please contact our Customer Services team by writing to us, including copies of any tickets bought.
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Southeastern
26 Mar 2018
Southeastern introduces Ticket Machine Price Guarantee
On March 21, Southeastern introduced a Ticket Machine Price Guarantee, which means that, if you purchase a ticket from one of our ticket vending machines (TVMs), but find that you’re then able to find the same ticket elsewhere for a lower price, we’ll refund the difference.
