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Southeastern

26 Mar 2018

Southeastern introduces Ticket Machine Price Guarantee

Southeastern introduces Ticket Machine Price Guarantee: Ticket Machines-2

On March 21, Southeastern introduced a Ticket Machine Price Guarantee, which means that, if you purchase a ticket from one of our ticket vending machines (TVMs), but find that you’re then able to find the same ticket elsewhere for a lower price, we’ll refund the difference.

To check if you can claim a refund please contact our Customer Services team by writing to us, including copies of any tickets bought.

Contact information

Paul Prentice

Paul.Prentice@southeasternrailway.co.uk

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