Southeastern has been highly commended for its innovative cross-industry partnership with Network Rail and South Western Railway to facilitate the rebuilding of London Bridge station over the August Bank Holiday.
The train operator received the prestigious accolade on Friday 22 June, at the Fourth Friday Club annual ceremony, held this year at the Paddington Hilton Hotel in London.
Southeastern, Network Rail and South Western Railway worked collaboratively to create a one-off timetable that involved re-opening Waterloo International; the first time in 100 years that Southeastern services would run through and terminate at Waterloo station.
Successful communications across Network Rail, Southeastern and South Western Railway played a vital role in engaging passengers about the timetable change.
The diversion to Waterloo meant that between up to 7,000 passengers were able to make their journeys into and out of London over the August Bank Holiday, despite the temporary closure of three of Southeastern’s busiest stations.
Collecting the award on behalf of Southeastern and Network Rail were Head of Major Programmes, Anne Clark, Major Programmes Station Interface Manager, Sarah Brown; Access Contract Manager, Sue Ellis; Driver Manager, Gary Allen; retired Southeastern train planner Nigel Turner and Jayne Hemingway and Sharon Willis from Network Rail.
David Statham, Managing Director at Southeastern, said:
“We are very proud to have been recognised for our cross-industry partnership with Network Rail. It is credit to the collective effort and determination of our integrated team that we were able to make a significant and positive impact to 7,000 Southeastern passengers who were able to make their journeys over the August Bank Holiday.”
The renowned Railway Industry Innovation Awards scheme is now in its 21st year, and celebrates the best in railway innovation highlighting companies and individuals who are pushing the industry forward by developing innovative ideas.