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11 Jul 2018

Southeastern Highly Commended at the Railway Industry Innovation Awards

Southeastern Highly Commended at the Railway Industry Innovation Awards: IMG 5416 (002)

Prestigious commendation recognises Southeastern’s cross-industry partnership with Network Rail and South Western Railway

Southeastern has been highly commended for its innovative cross-industry partnership with Network Rail and South Western Railway to facilitate the rebuilding of London Bridge station over the August Bank Holiday.

The train operator received the prestigious accolade on Friday 22 June, at the Fourth Friday Club annual ceremony, held this year at the Paddington Hilton Hotel in London.

Southeastern, Network Rail and South Western Railway worked collaboratively to create a one-off timetable that involved re-opening Waterloo International; the first time in 100 years that Southeastern services would run through and terminate at Waterloo station.

Successful communications across Network Rail, Southeastern and South Western Railway played a vital role in engaging passengers about the timetable change.

The diversion to Waterloo meant that between up to 7,000 passengers were able to make their journeys into and out of London over the August Bank Holiday, despite the temporary closure of three of Southeastern’s busiest stations.

Collecting the award on behalf of Southeastern and Network Rail were Head of Major Programmes, Anne Clark, Major Programmes Station Interface Manager, Sarah Brown; Access Contract Manager, Sue Ellis; Driver Manager, Gary Allen; retired Southeastern train planner Nigel Turner and Jayne Hemingway and Sharon Willis from Network Rail.

David Statham, Managing Director at Southeastern, said:

“We are very proud to have been recognised for our cross-industry partnership with Network Rail. It is credit to the collective effort and determination of our integrated team that we were able to make a significant and positive impact to 7,000 Southeastern passengers who were able to make their journeys over the August Bank Holiday.”

The renowned Railway Industry Innovation Awards scheme is now in its 21st year, and celebrates the best in railway innovation highlighting companies and individuals who are pushing the industry forward by developing innovative ideas.  

Contact information

Southeastern Press Office

0330 095 9091

Notes to editors

For further information contact:

Southeastern Press Office
Phone: 0330 0959091 (24-hours)

About Southeastern:

  • Southeastern runs train services into London from Kent and East Sussex, operating over 2000 trains a day, carrying more than 640,000 passengers a day, serving 176 stations and covering 540-miles of railway infrastructure.
  • Southeastern is owned by Govia, a joint venture between the Go-Ahead Group (65 per cent) and Keolis (35 per cent).
  • Govia is the most enduring partnership between transport operators delivering rail franchises in this country.
  • It is the UK’s busiest rail operator, responsible for 28.7 per cent of UK passenger rail journeys through its four rail companies, Southern, Southeastern, Govia Thameslink Railway and London Midland. Further information on Govia is available at:
  • Go-Ahead Group plc is one of the UK's leading providers of passenger transport services operating in the bus, rail and aviation services sectors.
  • Keolis is a French-based operator of transport services in 13 countries worldwide and is owned by SNCF, AXA Private Equity, Caisse de dépôt et placement du Québec, and Keolis management.


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