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20 Jul 2026

Rail Minister returns to Hither Green one year after launch of Britain's first in a new era of Integrated Railways

Rail Minister returns to Hither Green one year after launch of Britain's first in a new era of Integrated Railways: Steve White, Anuk Perera, Hodan Hassan and Lord Hendy

Just over a year after launching Britain’s first integrated railway under public ownership at Hither Green station, Rail Minister The Rt Hon Lord Hendy of Richmond Hill CBE returned today to see one of the clearest examples of its success: the UK’s largest Access for All project, which is on track to be completed six months early and under budget.

The Minister's visit marked a significant milestone for the railway in the South East, coming more than a year after Southeastern and Network Rail Kent Route chose Hither Green to launch the country's first new Integrated Railway, bringing track and train teams together under a single leadership structure ahead of the establishment of Great British Railways (GBR).

During the visit, the Minister toured the station and met with railway staff to hear first hand how the new integrated railway was working in practice as a blueprint for GBR.

Since the launch of the integrated railway, teams have strengthened collaboration across operations, maintenance and investment, creating a more joined-up approach to running and improving the railway for customers across the South East delivering  growth, improved punctuality and higher customer satisfaction.

Steve White, Managing Director of South Eastern Railway, said:

"A little over a year ago, we stood at Hither Green to launch Britain's first new Integrated Railway as a step towards Great British Railways. 

“Today, we are a purpose-driven organisation, more accountable and more  joined-up, with track and train working together as one team and focused on delivering better services for our customers and communities

“While there’s much more to do to improve our railway, and our focus on improvement is relentless, one year on, we are delivering a safer, better railway at a reduced cost for the taxpayer. Crucially, we are seeing a cultural shift with new ways of working bringing  stronger collaboration, faster decision-making and a sharper focus on the outcomes that matter most to passengers and our communities.

“We’re thrilled that Hither Green’s redevelopment is on track to be delivered six months early and under budget – this project will transform accessibility for millions of customers who use this station every year.”

“Next, we have ambitious plans to replace our Metro fleet which will be a catalyst for the transformation of rail services in south east London.”

Contact information

David Gazet

Senior Media Relations Manager

Southeastern

david.gazet@southeasternrailway.co.uk

Notes to editors

Notes to Editors

  • Hither Green is the largest Access for All project currently being delivered in the UK. The scheme will provide step-free access to all platforms and significantly improve accessibility for customers.
  • The project is currently forecast to be completed up to six months ahead of schedule and under budget.
  • On 18 June 2025, Southeastern and Network Rail Kent Route were brought together under a single leadership team, creating the UK’s first in a new era of integrated railways under public ownership, ahead of the establishment of Great British Railways.
  • Punctuality has improved to 85.7%, up from 84.2% over the previous year, meaning 330,693 station additional stops within three minutes. Cancellations have reduced to 2.1%, down from 2.5%, meaning 2,752 fewer cancellations.
  • Customer satisfaction has increased to 87%, up from 85% in the previous year.
  • Reliance on taxpayer subsidy has reduced by around . Passenger journeys have grown by over 7 million (5%) to 146.2 million, while revenue has increased by over £69m (8%).
  • Southeastern is expanding its timetable to support growth. From December 2026, a new timetable will include a move a minimum four trains per hour across Metro routes on weekdays and Saturdays, moving closer to a genuine turn-up-and-go service for commuters and leisure travellers across south east London and Kent, and two trains per hour all day, seven days a week on the Sheerness branch to support social mobility and growth.
  • Southeastern is in the final procurement and approvals stage to secure new Metro trains featuring modern level boarding, at-seat power, toilets, and air conditioning.
  • The Integrated Railway is investing in its people and communities through a Social Mobility Action Plan – which includes 500 Apprenticeships and working with the Purpose Coalition and King’s Trust to create pathways into rail for more people from less advantaged backgrounds and those who are aged 16-24. 

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