If you cannot stand safely for your journey, you are elderly, pregnant, travelling with children under three, or have a disability, a Priority Seating Card will be issued free of charge. The card can be shown to another passenger sitting in a Priority Seat, without causing a fuss or having to explain yourself.
Priority Seats are usually near the doors and are marked with a sign showing a ‘P’ inside a blue triangle – and you can find these seats on Southeastern, Southern, Gatwick Express, Great Northern and Thameslink trains.
We will also send you a ‘Baby on Board’ badge if you’re pregnant, and we’re rolling out clearer Priority Seat signage on the trains that don’t already have it, to make it more visible.
Justin Ryan, Accessibility and Inclusion Manager for Southeastern, said:
“We would hope that people use their judgement when they spot another passenger who may be in greater need to seat, but we know that it’s not always obvious when that need is there. Our Priority Seats, badges and cards are easy to apply for and give reassurance to our passengers who need them, and provide helpful information to other passengers of someone else’s need”.