Additional fast and stopping services will be reintroduced on key Southeastern routes from the timetable change on Sunday 16th May, with more services in the early mornings also added.
A small number of changes are also being brought forward with effect from Monday 26th April, from 16th May, because of increasing passenger demand, while earlier trains and additional stops for NHS and shift workers (such as on the Chatham Mainline, and at Denmark Hill) are being reintroduced in response to passenger feedback.
As part of our safer travel pledge, Southeastern is taking extra steps to ensure that all passengers can travel with confidence:
- Frequent deep cleaning trains and stations using anti-viral products, increasing our focus on cleaning high-touch areas and providing hand sanitiser at busy stations.
- SeatFinder tools on our app and on the website: so that passengers can check how busy a train might be
Southeastern is also reminding passengers of ways in which to keep safe when travelling by train:
- Wearing a face covering, unless you are exempt, remembering to maintain social distancing where possible, carry hand sanitiser and wash your hands before and after travel. For more information, please check our website.
- Using Southeastern’s contactless smartcard - the Key - which enables passengers to buy and download tickets at home, via our website or app. Using the Key means passengers can fast-track through the station and avoid queues. It’s also wipeable, and easy to clean. Order your Key card online from our website.
Scott Brightwell, Train Services Director for Southeastern said:
“As the country opens up further, we’re looking forward to welcoming more passengers back to traveling with us. While we’re currently seeing around 30% of passengers using our trains compared with before the pandemic, we’ve been monitoring levels of demand and increasing the number of carriages available for service on the busiest routes. We’ll continue to do so where possible.
“With indoor and outdoor entertainment and attractions re-opening, larger events re-starting, and domestic overnight stays allowed once again from May 17th, we’ll do everything we can to ensure that the railway can support a great summer for everyone.”