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12 Oct 2022

Lifesaving Colleagues gain National Award

Lifesaving Colleagues gain National Award: Lauren Forrestal and Victoria Sweeney (1)

Two members of Southeastern staff have been recognised as ‘Lifesavers’ in the Outstanding Personal Contribution category at the National Rail Awards.

Victoria Sweeney, 40, from Bermondsey, and Lauren Forrestal, 34, from Chatham, worked together to save the life of their colleague Paul Osborne, during the first lockdown in 2020. Victoria, who was shielding at the time, received a jumbled text from Paul saying he thought he’d suffered a stroke. Victoria checked to see if he had made it to work and when she discovered he hadn’t, Lauren was called as she lived near to Paul.

Lauren leapt into action, calling an ambulance and heading straight to Paul’s home. She made it there before the paramedics so took him to Tunbridge Wells Hospital at Pembury where she was advised that thanks to her swift response, he would recover. Although Victoria couldn’t be there in person, she kept in touch with Lauren throughout the day to help with whatever tasks she could.

Both women are Revenue Protection officers for Southeastern based at London Bridge station. They were nominated for the Outstanding Personal Contribution award which recognises railway men and women in any front-line role who have performed above and beyond the call of duty, to significant effect. It was presented at the National Rail Awards, which were held at Grosvenor House, Park Lane, London.

Steve Clements, Revenue Protection Manager at Southeastern, said: “If Lauren and Victoria hadn’t acted so quickly and got to him when they did, Paul’s prognosis may not have been good – they saved his life. Their compassion and support during a colleague’s time of need is commendable, and what the railway family is all about.”

Both Victoria and Lauren continued to support each other and Paul throughout his hospital stay, as well as with medical appointments and everyday necessities for many months afterwards.

 

Picture caption (L-R): Southeastern’s Lauren Forrestal and Victoria Sweeney won the ‘Lifesaver’ award in the Outstanding Personal Contribution category at the National Rail Awards.

Contact information

Emma Owen

Emma.Owen@southeasternrailway.co.uk

Notes to editors

Notes to Editors:

Every Southeastern Station and depot now have at least one automated external defibrillator (AED) to help save lives. At London Bridge Station on Sunday 16 October from 9.30am to 4pm the London Ambulance Service will be teaching essential life-saving skills to all as part of the British Heart Foundation's Restart a Heart Day. 

 For more press information, contact:

Rachel Knight or Andrew Metcalf on 01892 513033 or email rachel@maxim-pr.co.uk / andrew@maxim-pr.co.uk

About Southeastern

Southeastern runs train services into London from Kent and East Sussex, operating 1,600 trains a day, carrying more than 400,00 passengers, serving 180 stations and covering 540 miles of track.

Southeastern is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.

Southeastern is the trading name of SE TRAINS LIMITED. Registered in England under company 03266762. Registered office address: Albany House, Floor 8, 94-98 Petty France, London, England, SW1H 9EA. SE Trains Limited is a subsidiary of the Department for Transport’s Operator of Last Resort Limited - ‘DOHL.’

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