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03 Aug 2018

£30m investment to improve passenger experience at 112 stations

£30m investment to improve passenger experience at 112 stations: Class 375 interior

Southeastern has completed a three year revamp project that will benefit more than 600,000 commuters.

 Southeastern has completed its £30 million joint venture with Eversholt Rail and Bombardier to upgrade a third of its trains, as the Class 375 fleet approaches its 15th year of operation.

Engineering teams have been working around the clock to update and enhance our rolling stock to improve our passengers’ journey experience. Each train required three weeks of work by 35 dedicated employees at Bombardier’s site in Derby.

As part of the revamp 83,000 seat covers were dry cleaned, 20,500 litres of paint have been applied, and 7 miles of carpet were replaced. And to show just how big a job this has been Southeastern has released a specially shot time lapse video, link below.

David Statham, Managing Director of Southeastern, says: “Our 625,000 daily passengers deserve the highest levels of comfort and that’s why our trains have been renovated. We are very proud of our teams who have worked incredibly hard over the past three years to ensure trains have been refurbished to the highest standards.”

Southeastern train carriages are cleaned every night, but the refresh programme has set a new benchmark for comfort and cleanliness. So as to meet this, by the end of the year, all of Southeastern’s trains will have received a full deep-clean by new service providers Servest.

The revamping of trains and stations is just one example of Southeastern’s franchise commitments of more than £78million to improve the experience of passengers travelling across their network.

A time-lapse film of the train revamp is available on the Southeastern YouTube channel, and below.

 Bombardier employees show what it takes to refresh one of Southeastern’s Class 375 trains.


Contact information

Southeastern Press Office

0330 095 9091

Notes to editors

For further information contact:

Southeastern Press Office

Phone: 0330 095 5091 (24-hours)



About Southeastern:

Southeastern runs train services into London from Kent and East Sussex, operating over 2000 trains a day, carrying more than 640,000 passengers a day, serving 176 stations and covering 540-miles of railway infrastructure.

Southeastern is owned by Govia, a joint venture between the Go-Ahead Group (65 per cent) and Keolis (35 per cent).

Govia is the most enduring partnership between transport operators delivering rail franchises in this country.

It is the UK’s busiest rail operator, responsible for 28.7 per cent of UK passenger rail journeys through its four rail companies, Southern, Southeastern, Govia Thameslink Railway and London Midland Further information on Govia is available at:

Go-Ahead Group plc is one of the UK's leading providers of passenger transport services operating in the bus, rail and aviation services sectors.

Keolis is a French-based operator of transport services in 13 countries worldwide and is owned by SNCF, AXA Private Equity, Caisse de dépôt et placement du Québec, and Keolis management.


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