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09 Feb 2023

400 apprentices for Southeastern as train operator seeks more from across its route

400 apprentices for Southeastern as train operator seeks more from across its route: Risikat Anibaba - landscape

  • Plans in place for train operator to recruit more apprentices from the communities that it serves

Southeastern, the rail operator serving Kent, East Sussex and South-East London, is celebrating having 400 apprentices currently in training, this National Apprenticeship Week (6 – 10 February 2023), with plans to recruit more from across the communities it serves. 

With over 4,500 employees across its route, Southeastern has turned to apprenticeships to ensure it has a workforce with the right skills to serve its customers, in roles like train drivers, on-board crew, engineering and support functions.

With over 350 apprentices having passed through apprenticeships, 400 currently in training and more set to be recruited, Southeastern is encouraging people to consider an apprenticeship as a gateway to a rewarding career. 

Twenty Southeastern apprentices have been put through management training programmes and 46 managers have been able to undertake further study in their specialisms including payroll and project management, some up to degree level.

As it prepares to recruit more apprentices later this year, the train operator is encouraging people from across its route, to consider joining a business that has won multiple awards for its apprenticeship programme and as an employer. Southeastern is a ‘Top 100’ Apprentice Employer, is ‘highly-rated’ by Investors in People for its apprentice framework, A Financial Times Diversity Leader and was the top ‘Women in Rail’ employer in 2020 and 2022. In December last year, Southeastern also achieved the EY National Equality Standard accreditation.

Steve White, Managing Director of Southeastern said:

“86% of employers say apprenticeships have benefitted their business and I agree with them. Our apprentices enrich our business and give us the opportunity to continue to develop a workforce with the right skills to serve our customers. In return for committing to us, our apprentices earn money, get well-structured training and join an industry with a huge range of opportunities.

“10% of our workforce is now apprentices-in-training and they add enormous value to our business but we’re working hard to recruit more. Of the 400 apprentices we currently have in training 72 identify as women and 52 identify as Black, Asian and Minority Ethnic. Whatever people’s current perception of rail, we want and need to recruit people, with the right skills, from a diverse range of backgrounds as well as ensuring our workforce reflects the communities we serve.

“So whether you’re from Battle, Brixton, Bromley South or anywhere in between, and you’re interested in an apprenticeship in rail, get in touch. We’d love to hear from you.”

Contact information

Southeastern Press Office

0330 095 9091

press.office@southeasternrailway.co.uk

Notes to editors

More information

Southeastern has a range of roles available including some apprentices with more recruitment planned for later this year.

You can find out what roles are available here: https://www.southeasternrailway.co.uk/about-us/careers-at-southeastern or contact careers@southeasternrailway.co.uk for information about apprenticeship opportunities at Southeastern.

Case study: Risikat Anibaba

On Board Manager (OBM) Risikat Anibaba gives Southeastern top marks for offering a complete training package to colleagues.

After working as an OBM for Heathrow Express before moving companies, Risikat was expecting a week-long refresher to become familiar with high speed services.

Instead, she embarked on an intense two-month course under the guidance of an OBM instructor, exploring 395 Javelin trains, safety, emergencies and commitment to passengers.

New recruits make weekly logs to the OneFile app on their tablets, listing achievements and reflections from a shift. After 12 months, an external assessor shadows them to make sure their training is put into practice.

Risikat, based at Faversham, said: “At first, when I was told what I had to do, I wasn’t happy! I’d already been an OBM.

“Once I got into the training though, it opened my eyes. I could see the value of everything we were doing. It was so in depth – and necessary.

“I got insight into stations, routes, the importance of communication with customers, train formations, track safety and what we have to do in an emergency.

“Our job is about interacting with passengers, making sure they feel welcome.”

Risikat also benefitted from lessons in maths and English, paid for by Southeastern.

She added: “The whole training experience has been really good. I have been taught and then supported to pass. I can’t fault it one bit.”

Risikat is also a registered mental health nurse who works occasional shifts at Littlebrook Hospital, Dartford, helping to rehabilitate offenders back into the community.

She added: “I enjoy helping people. I’m hoping that at some point I’ll be able to use my experience to help Southeastern support colleagues who are struggling.”

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