News Releases

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  26 Jul 2023

  Ticket office consultation period extended

  • Consultation will now conclude on 1 September 2023
  • Southeastern committed to providing information in a wider range of formats to ensure consultation is accessible and people and organisations responding to it can be as fully informed as possible
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  24 Jul 2023

  Going for Gold - Southeastern Apprenticeship scheme recognised

  • Southeastern achieves prestigious Gold Standard in the Investors in People Assessment for Apprenticeships  
  • Southeastern also listed at Number 68 in the Apprenticeship Employers Top 100
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  21 Jul 2023

  Southeastern announces extra trains to the coast for the summer holidays

  • More trains for Londoners heading to the East Kent coast for the summer holidays
  • Regular trains leave London Victoria on weekdays, with additional services from London Cannon Street at the weekend
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  19 Jul 2023

  One week to go to respond to Southeastern consultation

  • Just seven days left to respond to consultation, coordinated by London TravelWatch, on future of Southeastern’s London ticket offices
  • First phase of Southeastern’s consultation is on proposals for 40 of operator’s quietest ticket offices – and closes on 26 July 2023
• 
  18 Jul 2023

  Check before you travel this week: limited Southeastern service on Thursday 20, Saturday 22 and Saturday 29 July due to strike action

  • Further strike action due to take place this week and next
  • Southeastern advising customers to please check before they travel
  • Trains will start later on Friday 21 July – from 06:00
• 
  05 Jul 2023

  Consultation opens on Southeastern moving staff from ticket offices to provide face-to-face support for customers

  • London TravelWatch leading consultation to which people are asked to respond by 26 July 2023  
  • Planned changes in first phase of consultation published today at stations and on Southeastern’s website 
  • Knowledgeable Southeastern employees with in-depth ticket and railway knowledge will provide more face-to-face support to customers 
• 
  29 Jun 2023

  Clear, consistent, correct and concise: Innovation in Southeastern’s customer information recognised at Railway Innovation Awards

  A programme of improvements to customer information have not only benefited Southeastern train passengers but have had a much wider benefit to the whole rail industry.

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  29 Jun 2023

  Thanet to London in 70 minutes: new station gets ready to open for business

  • Kent’s first new railway station in eight years to bring the capital closer to the coast and open up Thanet to new jobs and new business
  • Station will offer new connections for leisure journeys in East Kent
  • Free parking offer for Thanet Parkway customers from 31 July for a limited time
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  23 Jun 2023

  Kent-born trailblazer Verena Holmes honoured with train naming on International Women in Engineering Day as Southeastern looks to boost number of women in engineering roles

  • Honour marks International Women in Engineering Day on 23 June 2023 as Southeastern raises awareness of careers for women in engineering and technical roles
  • Verena became the first female member of the Institution of Mechanical Engineers (IMechE) and Society of Locomotion Engineers
  • Train naming ceremony held at Cannon Street station attended by Verena’s great niece, Caroline Yardley
• 
  16 Jun 2023

  Birthday honour from the King for Southeastern’s ‘Queen of the North’

  • Sonia Maulson, Southeastern’s General Manager for the North area, has been appointed the MBE
  • Sonia was the first female train driver at Southeastern's Grove Park depot in Lewisham
  • Sonia’s career includes the enormous contribution she made during the Covid-19 pandemic and 'Operation London Bridge' following the mourning period for HM Queen Elizabeth II