News Releases

• 
  25 Sep 2023

  No Southeastern trains on Saturday 30 September and Wednesday 4 October because of strike action

  • Customers will be unable to travel on Southeastern trains on Saturday 30 September and Wednesday 4 October because of ASLEF strike action.
  • Southeastern is advising customers to please check before they travel.
• 
  21 Sep 2023

  Excellence in customer information at Southeastern recognised at the National Rail Awards

  • Industry-leading partnership brings benefits for Southeastern customers and the whole UK rail industry
  • ‘Amazing partnership’ reaps results for passengers
  • Award win among Southeastern’s best-ever haul at the NRAs
• 
  15 Sep 2023

  Southeastern wins its best ever haul at the National Rail Awards

  • Southeastern wins no fewer than six awards with two entries highly commended
• 
  08 Sep 2023

  Rail Minister officially opens Thanet Parkway station as Southeastern and Network Rail prepare to welcome customer number 10,000

  • The Rail Minister Huw Merriman has formally opened Thanet Parkway, Kent’s first new railway station in eight years
• 
  01 Sep 2023

  Southeastern Managing Director, Steve White, speaks to BBC Radio Kent about the ticket office consultation

  • Interview with BBC Radio Kent's Anna Cookson regarding the consultation on ticket offices
• 
  30 Aug 2023

  Wheely good news as Southeastern opens six new secure cycle hubs across Kent to encourage greener travel

  • All-electric train operator encourages active and sustainable travel with a raft of new bike hub openings
  • Secure key-fob entry facilities for customers at Birchington-on-Sea, Folkestone Central, Dover Priory, Marden, Walmer and Westgate-on-Sea
  • Lower fees for all new hubs and now just £5 for a 3-month subscription at Birchington-on-Sea, Marden, Walmer and Westgate-on-Sea
• 
  21 Aug 2023

  Check before you travel this week and next on Southeastern

  • RMT strike action means a limited Southeastern service with some routes closed on Saturday 26 August and Saturday 2 September
  • Customers unable to travel on Southeastern trains on Friday 1 September due to ASLEF strike action
  • Southeastern advising customers to please check before they travel
• 
  18 Aug 2023

  Southeastern upgrades all accessible toilets at stations to be 'Stoma Friendly'

  • Colostomy UK calls for all train companies to make accessible toilets 'Stoma Friendly'
  • Accessible toilets at Southeastern stations across our network are have been upgraded to help people change their stoma bags without hassle or embarrassment
• 
  14 Aug 2023

  Britain’s fastest passenger train gets a makeover

  • First train in £27 million refurbishment project re-enters passenger service
  • The Class 395 Highspeed fleet travels at 140mph and connects London St Pancras International with Ashford, East Kent and Medway
  • Upgrade part of train operator’s plan to deliver its best ever customer experience which involves a refresh of existing trains or new trains introduced to Southeastern
• 
  31 Jul 2023

  Thanet Parkway station opens to rail customers

  • Kent’s first new station in eight years, improving rail connectivity between East Kent, London and the wider south-east region
  • Introductory free parking offer for Thanet Parkway customers
  • Station offers new connections for leisure journeys in East Kent